Emed functions as an online practice and is committed to providing you with the best natural health products and advice. 

Any products you wish to purchase but you do not find on the website, please order over the phone or via email, and we will try to source them for you.

If you have any difficulty with access of product or information, we recommend emailing us at sales@emed.com.au or calling the Emed office during business hours on 03 9728 5999.

You are also welcome to place an order over the phone.

Remember

Over 90% of all frequently asked questions relate to NOT receiving correspondence from us.

This is easily fixed.

You Must add Emed (sales@emed.com.au) to Your Contacts List, Address Book and/or Spam Filter

If you have a Mac; add Emed.com.au to your address book.

If you have a PC and you use Outlook; add Emed to the contact list in Outlook and your spam filter.

If you have a PC and you use Outlook Express; add Emed to the address book in Outlook Express and your spam filter.

If you use a web browser to collect email (such as Gmail or Hotmail), add Emed to the address book in the mail program and set as a safe sender in the spam filter.

Not adding Emed to your mail program or contact list means:

• You will not receive your confirmation email.
• You will not be activate your account or log in.
• You will not change or re-set your password.
• You will not receive confirmation of your orders.
• You will miss out on our newsletter and special member only deals.
• You will not be able to communicate with our online help facility and health care professionals.
• You will miss any correspondence from us about the status of deliveries to you.

Subscribe for FREE to the Emed Newsletter and receive your FREE GIFT valued at $45.00 now.

The Emed Newsletter is loaded with great information, breaking news and health articles you can really use. Also, as an Emed member, you will have FULL ACCESS to the site and receive SPECIAL MEMBER ONLY offers to SAVE YOU MONEY on a huge range of natural medicines and health products.

Emed will dispatch your orders from Melbourne, Australia. Orders received by 1.00pm will be dispatched on the same business day. Orders received after 1.00 pm will be dispatched on the next business day.

 If an item is out of stock and remains on back order from the manufacturer for more than 72 hours we will contact you via email. Please check your email to be kept up the date with the whereabouts of your purchase.

A number of products on this site are "practitioner only" products. These include (but are not limited to) products supplied by manufactures such as Bioceuticals, Eagle Pharmaceuticals, Blackmores Professional, Pharma Foods, Phyto Medicine, Nutrition Care, Cathay Herbal and Orthoplex.

Emed acts as an online dispensary service for practitioners all over world. You may purchase practitioner products from the Emed site but you need to identify your health care professional during subscription.

As many are aware, probiotic products are a live culture and most should be kept cool or stored in the refrigerator.

So what can be done to ensure your probiotic product arrives in the best possible shape?

Dr. Warrick R. Hooper is the founder and director of Emed.com.au. Pty. Ltd. He has a background in Advanced Neuroscience, Molecular Genetics, Chiropractic and Sports Nutrition with a Masters in Traditional Chinese Medicine specialising in Acupuncture.