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Frequently Asked Questions @ Emed?

Over 90% of all frequently asked questions relate to NOT receiving correspondence from us.

This is easily fixed.

You Must add Emed (sales@emed.com.au) to Your Contacts List, Address Book and/or Spam Filter

If you have a Mac; add Emed.com.au to your address book.

If you have a PC and you use Outlook; add Emed to the contact list in Outlook and your spam filter.

If you have a PC  and you use Outlook Express; add Emed to the address book in Outlook Express and your spam filter.

If you use a web browser to collect email (such as Gmail or Hotmail), add Emed to the address book in the mail program and set as a safe sender in the spam filter.

Not adding Emed to your mail program or contact list means:

  • You will not receive your confirmation email.
  • You will not be activate your account or log in.
  • You will not change or re-set your password.
  • You will not receive confirmation of your orders.
  • You will miss out on our newsletter and special member only deals.
  • You will not be able to communicate with our online help facility and health care professionals.
  • You will miss any correspondence from us about the status of deliveries to you.

 

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Subscribe for FREE to the Emed Newsletter and receive your FREE GIFT valued at $45.00 now.

The Emed Newsletter is loaded with great information, breaking news and health articles you can really use. Also, as an Emed member, you will have FULL ACCESS to the site and receive SPECIAL MEMBER ONLY offers to SAVE YOU MONEY on a huge range of natural medicines and health products.

What are Emed Delivery Times & Costs?

Emed will dispatch your orders from Melbourne, Australia. Orders received by 1.00pm will be dispatched on the same business day. Orders received after 1.00 pm will be dispatched on the next business day.

 If an item is out of stock and remains on back order from the manufacturer for more than 72 hours we will contact you via email. Please check your email to be kept up the date with the whereabouts of your purchase.

Practitioner Only Natural Medicine

A number of products on this site are "practitioner only" products. These include (but are not limited to) products supplied by manufactures such as Bioceuticals, Eagle Pharmaceuticals, Blackmores Professional, Pharma Foods, Phyto Medicine, Nutrition Care, Cathay Herbal and Orthoplex.

Emed acts as an online dispensary service for practitioners all over world. You may purchase practitioner products from the Emed site but you need to identify your health care professional during subscription.

How does Emed Transport Probiotics?
As many are aware, probiotic products are a live culture and should be kept cool or stored in the refrigerator.
Who is the Editor, Dr. Warrick R. Hooper?1.jpg

Dr. Warrick R. Hooper is the founder and director of Emed.com.au. Pty. Ltd. He has a background in Advanced Neuroscience, Molecular Genetics, Chiropractic and Sports Nutrition with a Masters in Traditional Chinese Medicine specialising in Acupuncture.

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The Emed Corporate Affiliate Progam or 'ECAP' is a synergistic relationship that can be created between your company, practice, gymnasium or sports club and Emed.

The principle is simple. Have your clients, patrons or patients purchase their health products through Emed and we will reward you for your support.

What about Security?
Your security is of utmost importance to us. We have taken every possible measure to give absolute security to our online facility, banking and personal information.
The Emed Returns Policy
At Emed we pride ourselves on providing superior customer service and a wide range of top-quality natural medicines to the general public.
How is My Privacy Protected
Information given to us will only be used to enhance your shopping experience, resulting in a more personalised service for you. We are fully committed to protecting your privacy. This ...
Disclaimer
The information provided at or through this Site is general and is not advice on any particular matter. This website is not a substitute for professional advice. You should not ...
Copyright
Emed.com.au Pty. Ltd. owns and retains the copyright of the material and intellectual property of this website.
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